Insights

Valmet customer stories, industry insights, expert blogs, webinars and videos – all in one place

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Events Webinar

Reduce risk and improve tissue machine performance with spare part audit

Discover how a strategic approach to spare part management can improve reliability, reduce operational risk, and support long-term performance. In this webinar, Valmet experts share the scope of spare part audits and real customer examples of improvements achieved

Insights Blog post

The power of an OEM valve specialist

As industrial plants face growing pressure to maintain safe, reliable, and cost-effective operations with limited resources, onsite valve expertise can make a significant difference. This article explores how a Valmet resident technician supports customers with OEM-level knowledge, proactive maintenance planning, spare parts optimization, shutdown preparation, and actionable reporting. By working as an extension of the customer’s maintenance team, the resident technician helps move valve mainten...
Video 7:47

Welcome to Valmet’s Service Center in Concepción, Chile

Opened in 2019, the Concepción Service Center has served with pride our clients in the pulp and energy sectors in Chile and South America. We are centered on attending to our clients with excellence, precision, and a commitment to quality.
Video 2:49

Valmet Spare Parts Expert's role in shutdown management

Our Spare Parts expert Auli Puromäki takes you behind the scenes to show what her day at the Metsä Fibre major shutdown at Kemi, Finland looks like. Valmet's Spare Parts Experts, such as Auli, play a crucial role in keeping plant operations running smoothly worldwide. They provide personalized support to our customers any time they need it. Valmet Spare Parts. Reliable. Conveniently.
Video 3:03

Welcome to Valmet's Service Center in Laem Chabang, Thailand

Discover Your Trusted Service Partner! Welcome to Valmet’s Laem Chabang Service Center in Thailand, where we proudly serve the fiber, board, paper, and tissue producers. Our team of experts is dedicated to providing top-notch roll services for the paper industry, maintenance and upgrade services for fiber equipment, and a wide range of spare parts. Whether you need local or remote support in the Asia-Pacific region, we are here to assist you. Join us for a brief virtual tour and get in touch wit...
Video 2:11

Welcome to Valmet’s Service Center in Cernay, France

At Valmet’s Cernay Service Center in France, we offer the latest roll technology, a variety of roll covering solutions, and extensive roll maintenance expertise for pulp and paper customers. Conveniently located to serve Southern and Central Europe, the Middle East, and Africa, we are dedicated to meeting your needs. We hope you enjoyed this brief virtual visit and look forward to welcoming you and taking care of your rolls.
Video 2:24

Welcome to Valmet’s Beihai Service Center in Guangxi Province, China

Welcome to Valmet’s fourth service center, strategically positioned in the vibrant southwest China, we proudly serve pulp, paper, board, tissue, and energy producers in the region and beyond. At our modern service center, we offer comprehensive range of services including reconditioning and maintenance of fiberline equipment and paper machine rolls, technical support services, spare parts, equipment modification and daily maintenance for the pulp and paper industry. We are dedicated to providin...
Video 2:21

Explore Valmet’s Roll Service Centers in Karlstad and Borlänge

Welcome to Valmet’s service centers in Karlstad and Borlänge, Sweden – serving board, paper, and tissue producers across Scandinavia. In this video, discover how we help you achieve maximum roll performance and extend equipment lifespan through advanced roll maintenance, reconditioning, and upgrades as well as roll covers and grinding services. Whether you’re working with pulp drying rolls or paper machine rolls, our expert teams are here to keep your rolls running smoothly. Watch now and let...
Video 2:39

Welcome to Valmet’s Service Centers in Sundsvall and Karlstad – supporting Fiber customers

Take a virtual tour of Valmet’s service centers in Sundsvall and Karlstad, Sweden, where we proudly support fiber processing operations. Discover how we help improve the reliability and performance of your equipment through expert services and solutions. Our core offering includes maintenance and reconditioning of TwinRoll Press Rolls, refiners, and bearing units. Explore how our dedicated teams and facilities can help you find the best service solutions for your fiberline needs.

Insights Article

Customer-focused flow control solutions for industrial transformation

Valmet Flow Control delivers integrated valve, automation and lifecycle solutions, combining global expertise and local support to boost performance.
Insights Article

Valmet and CMPC sign regional agreement to optimize Lime Kiln Reliability

Valmet and CMPC have reached an important milestone by signing a regional agreement for the delivery of specialized lime kiln services. The agreement is part of CMPC’s strategy to move toward an asset management model that provides greater traceability and a stronger ability to anticipate operational needs by consolidating services under long-term contracts with strategic partners.
Insights References

Sun Paper Laos: Almost a decade of partnership and progress with Valmet

Since the inauguration of its pulp production line in 2018, Sun Paper Laos has built a strong partnership with Valmet. Over the years, Valmet's technologies and services have become an integral part of the mill’s successful operation. One of the key achievements has been the extension of the mill’s operating cycle from six to fifteen months.
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